These questions apply to our Structured
Swims Tours And
2-Day
Dolphin Getaway
|
Q:
Where are the swim facilities located?
A: Key Largo, Florida. |
Q: Will
we be allowed to touch the dolphins?
A: Structured Program involves direct contact
with the dolphins. The program will begin
with an educational briefing about these dolphins
and a description of the behaviours and the
types of contact with the dolphins, followed
by the structured session. Contact is guaranteed
but the type of the interaction may vary depending
on the dolphin and the instructor. |
Q:
Do I need to know how to swim?
A: Participants should be comfortable in
the water, and flotation devices will be
required. |
Q: What
are the age requirements?
A: Participants 7 years old and older will
be accepted. Those 7 to 12 years old must
be accompanied in the program by a participating
parent or guardian. Anyone ages 13 to 17 must
be accompanied by a participating or observing
parent or guardian. |
Q:
Will we be using equipment?
A: There is no free swimming or diving in
this program. Mask, snorkel, and fins will
not be used. |
Q: What
is the payment policy?
A: Confirmed appointments should be purchased
in advance with cash, Visa / MasterCard, or
money order. Upon payment, program information
and driving directions will be mailed or faxed
to you. |
Q:
What is the cancellation/refund policy?
A: Your payment is refundable, except for
a $10.00 service charge, providing cancellation
is made no less than 7 days prior to scheduled
program date. Cancellations made less than
7 days prior to program date will be refunded
at the rate of 50%of the total purchase
price. No refunds will be given for cancellations
made less than 48 hours or for those who
do not show up for scheduled programs. |
Q:
What is the rescheduling policy?
A: No penalty involved if rescheduling to
an earlier date/time if space is available.
Last minute changes (within 48 hours of
scheduled time/date) will be charged a rescheduling
fee of $10.00 per swimmer. |
Q:
Are cameras allowed?
A: PHOTOGRAPHY: Still cameras may be used
(both surface and underwater). NO UNDERWATER
FLASH IS ALLOWED. Surface use of TV or movie
cameras is also allowed, but not underwater.
The gift shop normally carries a supply
of 35mm film and has cameras (for both surface
and underwater use). Arrangements can also
be made in advance to have a personal video
made of your session.
Call our UK office 07768 611
811 for reservations
and booking information.
>
Click
here to request more information online
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